رعايت «حريم بيماران» توسط تيم درمان و ارتباط آن با رضايتمندي بيماران در بخش اورژانس بيمارستان

Protecting Patientsʹ Privacy by Medical Team and Its Relation to Patientsʹ Satisfaction

Background & Objective: Privacy is a basic humanity principle. Protecting patientsʹ privacy is a necessity in health care organizations; and along with the patientsʹ satisfaction, is one of the main indicators of quality of care. The objective of this study was to assess patientsʹ privacy protecting by medical staff and its relation to patientsʹ satisfaction. Methods & Materials: This is a cross-sectional survey in which 360 inpatients were recruited using convenience sampling method from an emergency department. Data were collected using a questionnaire and were analyzed using statistical tests in the SPSS. Results: According to the results, about one half of the patients reported poor privacy protecting and one other half (49.4%) reported that their privacy was protected "relatively good" to "good". A strong correlation was found between level of privacy protected and the patientsʹ satisfaction in various dimensions. There was significant correlation between some of demographic variables with privacy protecting and patientsʹ satisfaction. Conclusion: In our study, protecting patientsʹ privacy and also patientsʹ satisfaction was not generally appropriate. More attempts of clinicians are required to improve the quality of care to promote patientsʹ privacy as well as patientsʹ satisfaction.