بررسي جو توانمندسازي كاركنان در مراكز مديريت حوادث و فوريت هاي پزشكي كشور ايران

Status of Employee Empowerment in EMS Providers in Iran

Introduction: Empowering is a set of procedures to develop capacities of the employee to direct the organization and workforce towards productivity. Therefore, the role of an organization is building infrastructure to empowering interventions. The goal was to study the status of empowerment in center of management for Medical Emergencies and Accidents in Iran. Materials & Methods: In this descriptive study, 1576 employees including all the personnel in 6 centers including Ilam, Bushehr, Mazandaran, Ardebil, West Azerbaijan and Yazd, and a half of personnel of Tehran, Sistan-Baluchestan, Khorasan-razavi and Isfahan were selected. Modified Scott & Jaffe empowerment questionnaire with 10 subscales and 38 Likert type items was used and after assuring content validity, its reliability was confirmed through a test-retest study (a =0.91.4) and internal consistency (0.81.5). Data were analyzed by descriptive statistics, one sample T Test, and ANOVA. Findings: The mean of total score 2.35+0.18 and its 10 subscales were significantly lower than the expected mean (2.80) and scores of subscales except for fair behavior that (1.79) was in moderate range. The mean score of objective clarity was in the highest level. Total mean differed significantly according to gender, shift, job group, field of study, and employment status. Total mean increased along the age until 44, and years occupation precedence. Discussion & Conclusion: The status of empowerment was in moderate range. There was need to consider fairness in payments, improvement systems for performance evaluation and awards, information & encouraging teamworks, continuous education and developing further interventions for empowerment. Keywords: empowerment, medical emergency service, employee and practice. Academy of Management Review 1998; 13(3): 471-82. 6- Savage S. Empowerment. [Online] 2001 Feb 28. [Cited 2009 Apr 14]; [7 screens]. Available from: URL: http.ʹ//faculty. 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