ارائه يك مدل پويا براي شبيه سازي كارت امتيازي متوازن با هدف دستيابي به استراتژي هاي كارآمد (مطالعه موردي:شركت هواپيمايي ماهان)

Presented a dynamic Model to simulate the Balanced Score Card with the goal of efficient Strategies (Case study: Mahan air)

Kaplan and Norton Introduced BSC instrument on organization field. Presumption for accessing the organization operation implied that not only limited to the traditional financial criterion but also completed with the customer satisfaction factors, internal process and growing abilities. BSC is a comprehensive tool for the operational assessment. Dynamic system is also a tool for reviewing and analyzing the behavior of a system with case and effect relationship. In order to understanding the digit index influenced factors , dynamic model is an efficient tool. Simulation based on BSC ability by the what if test can determine the appropriate strategies and goals. This article described the executive ways with the BSC and dynamic system in order to the efficiency and dominant the weakness in Mahan air line.