توسعه فرآيندهاي چرخه مديريت دانش مبتني بر عوامل موثر بر موفقيت مديريت دانش

Developing Knowledge Management Cycle Processes Based on Knowledge Management Success Factors

Nowadays knowledge has an important role in organizations as an intangible asset. Better and more effective use of organizational knowledge in a systematic and managable manner and integrating it in organizational culture makes a considerable progress in organizations in terms of economic, social and cultural perspectives. On the other hand unsuccessful knowledge management can impose enormous cost to organization. Therefore, recognizing knowledge management success factors and applying them, may be a guide for better managing it. Success factors of knowledge management have been reviewed and investigated from many approaches and different cases have been studied in organizations in the world. In this paper we are supposed to put these factors in the KM cycle with a different point of view and clarify the priority and importance of these factors in each step of the cycle by using proper tests. Based on the results of this study, 17 factors ranked from first to seven in 3 steps of knowledge managemet cycle and between them appropriate motivational incentives, leadership support, continual learning and organizational free space have the most frequency.