تعيين اقدامات تخصصي و مشترك مديريت كيفيت جامع، توليد به هنگام و نگهداري جامع بهره ور

Determining Unique and Common Practices of Total Quality Management, Just- in- Time, Total Productive Maintenance

Manufacturing companies need human management, saving in cost, services and responding to customers for competition. Programs such as TQM, JIT and TPM help organizations for competition. Manufacturing companies which better imply these programs have better advantages. For implying such programs, we should first recognizing the practices which results in the format. Each program contains set of practices. Some of these practices are included in other programs also, which are called common practices. The practices included only in one program are called unique practices. The purpose of this paper is to recognize the unique and common practices of TQM, JIT and TPM using Delphi fuzzy. According to the literature review, practices of these above programs were extracted, then by using Delphi fuzzy and on the basis of expertise view of ceramics and tiles of Yazd Province, all the practices were categorized into two groups, common practices of the three programs and unique practices of each program.