بررسي نگرش دانشجويان تربيت‌بدني دانشگاه‌هاي تهران، تربيت معلم و شهيد بهشتي درباره‌ي خدمات اطلاع‌رساني كتابخانه‌هاي آن دانشگاه‌ها

University Studentsʹ Satisfaction Level of Information Services in Sport Science Libraries of Tehran University, Tarbiat Moallem University, and Shahid Beheshti University

هدف اين پژوهش بررسي ميزان رضايت‌مندي دانشجويان دانشكده‌ي تربيت بدني دانشگاه‌هاي تهران، تربيت معلم وشهيد بهشتي از خدمات كتابخانه و مركز اطلاع‌رساني دانشگاه‌هاي‌‌شان مي‌باشد كه به‌صورت نظرخواهي از دانشجويان و با روش پيمايشي انجام گرفت. جامعه‌ي مورد مطالعه در اين پژوهش 800 نفر از دانشجويان كارشناسي و كارشناسي ارشد عضو كتابخانه‌ي دانشكده‌هاي تربيت‌بدني بوده‌اند كه تعداد 205 پرسشنامه معادل 25 درصد بين آنان توزيع شد. در پژوهش حاضر جنبه‌هاي مختلف كتابخانه از ديدگاه دانشجويان از جمله مجموعه‌سازي، خدمات مرجع، تجهيزات و امكانات رفاهي، قوانين و مقررات كتابخانه و خدمات رايانه‌اي و اطلاع‌رساني بررسي شد. با توجه به پرسش‌هاي اساسي، نتايج پژوهش نشان مي‌دهد كه دانشجويان عضو كتابخانه‌ي دانشكده‌هاي تربيت‌بدني از تجهيزات و امكانات موجود، قوانين و مقررات كتابخانه و نحوه‌ي برخورد كتابداران رضايت دارند، اما از خدمات مرجع، خدمات رايانه‌اي و اطلاع‌رساني و خدمات عمومي راضي نيستند.

University libraries are among the significant fundamentals of educational and research system. Therefore, viewpoints of the clients, along with their use and satisfaction level of these libraries and provided services can be an appropriate criterion for assessment of this important basis of academic system, which finally leads to change in existing methods and employing new information methods with the purpose of higher utilization by clients and elucidating the obstacles against their access to resources under search. The goal of this research is investigating satisfaction level of sport science students in Tehran University, Tarbiat Moallem University, and Shahid Beheshti University, of the services provided in libraries and information centers of these universities, which was accomplished by interviewing the students via survey method. The society under study in this research involved 800 persons of undergraduate and postgraduate students being members of sport science libraries and 205 questionnaires were distributed among them (25%). In current research, different aspects of library from studentsʹ views were studied, including collection development, reference services, welfare equipments and facilities, laws and prescriptions of libraries, together with computer and information services. Regarding the calculated value of t at ? level of 0.05, the research results indicate that by t value being positive, the students who are members of sport science libraries are significantly satisfied of the existing equipments and facilities, laws and prescriptions of libraries, and behavior of librarians, while by t value being negative, the students are not satisfied of reference services, computer and information services, and general services of their libraries.