رابطه هوش هيجاني و تعهد سازماني با رضايت شغلي در كارمندان

“Exploring the relationship between emotional intelligence, job satisfaction and organizational commitment among employees and managers”

پژوهش حاضر با هدف تعيين رابطه هوش هيجاني و تعهد سازماني با رضايت شغلي در كارمندان انجام گرفت. طرح تحقيق حاضر، از نوع همبستگي است. گروه نمونه شامل 105 كارمند از سازمان گسترش و فناوري اطلاعات ايران بودند كه به شيوه ي تصادفي انتخاب و به وسيله پرسشنامه هوش هيجاني شات (1998)، رضايت شغلي اسپكتور (1997) و تعهد سازماني آلن و مي ير (1990)، مورد سنجش قرار گرفتند. داده هاي حاصل به وسيله آزمون هاي ضريب همبستگي پيرسون، و رگرسيون چند متغيري مورد تحليل قرار گرفت. نتايج حاصل نشان مي دهد بين هوش هيجاني، رضايت شغلي و تعهد سازماني رابطه وجود دارد. يافته هاي جانبي پژوهش حاضر مشخص مي كند بين رضايت شغلي و تعهد سازماني در افراد مجرد و متاهل تفاوت معنادار دارد. ميزان رضايت شغلي در افراد با سطوح مختلف تحصيلات متفاوت است. هم چنين ميزان رضايت شغلي و تعهد سازماني بين سطوح مختلف سابقه اشتغال متفاوت است.

The relationship between emotional intelligence, job satisfaction and organizational commitment was explored among employees and managers. This research is kind of multi-variable correlational study. The sample group was all employees and managers of the Industrial Development and Renovation Organization of Iran which contained 88 employees and 17 managers. The measures were Shutt Emotional Intelligence Scale, Specter’s Job Satisfaction Scale, Allen and Meyer Organizational Commitment Scale and demographic researcher making questionnaire. The Pearson correlation coefficient, T-test of two-independent group, variance analysis and stepwise multivariate regression were used. Results from main hypotheses indicate that there is a significant relationship between emotional intelligence, job satisfaction and organizational commitment in employees and managers. Also there is a significant difference of job satisfaction and organizational commitment between single and married employees and managers. The amount of job satisfaction has significant difference among different levels of education, but not significant for organizational commitment. Finally, this research showed that among three components of organizational commitment (affective, continues and normative commitment), affective commitment had the strongest effect in predicting emotional intelligence and organizational commitment.