بررسي رابطه عوامل شخصيتي و رضايت شغلي كاركنان بانك سپه شهر تبريز

Relationship between personality Factors and Job Satisfaction among Sepah Bank Employees

رضايت شغلي يكي از چالش برانگيزترين مفاهيم سازماني و پايه بسياري از سياست ها و خط مشي هاي مديريت براي افزايش بهره وري و كارآيي سازمان است. هدف پژوهش حاضر، تعيين نقش عوامل شخصيتي موثر بر رضايت شغلي كارمندان بانك بود. در قالب پژوهشي توصيفي- تحليلي، 250 نفر از كاركنان بانك سپه تبريز از طريق نمونه‌گيري تصادفي، به‌عنوان نمونه تحقيق انتخاب شدند. به منظور اندازه گيري رضايت شغلي و عوامل شخصيتي به ترتيب پرسشنامه JDI و پرسشنامه NEO-FFI استفاده شد. نتايج تحقيق نشان داد كه ابعاد انعطاف‌پذيري، دلپذير بودن، برون گرايي و مسيوليت پذيري همبستگي مثبتي با رضايت شغلي دارد و بعد روان رنجورخويي يك همبستگي منفي معنادار با رضايت شغلي داشت. همچنين نتايج تحليل رگرسيون نشان داد كه يك تركيب خطي از ابعاد انعطاف‌پذيري و روان رنجورخويي ( 17%= R2adj) رضايت شغلي كاركنان بانك ها را پيش بيني مي نمايد.

Job satisfaction is one of the most challenging organizational concepts and the basis of many policies and guidelines of management for promoting the efficiency and productivity of an organization. This research was conducted to determine the role of the personality factors that affect employees’ job satisfaction. The research was a descriptive-analytical study and its participants were 250 employees that were selected by random sampling from among Sepah Bank employees. In order to assess job satisfaction and personality, JDI questionnaire and NEO-FFI questionnaire were used, respectively. The obtained data were analyzed at descriptive and inferential levels. The results showed that extroversion, openness, agreeableness and conscientiousness dimensions have a positive correlation, and neuroticism has a negative correlation with occupational satisfaction. Also, it was found that 17% of the variance of jab satisfaction was accounted by linear combination of openness and neuroticism.