پيش بيني عملكرد كاركنان بانك تجارت براساس كيفيت زندگي كاري آنان

Predicting the Tejarat Bank staff performance based on their work life quality

ﯾﻦ ﭘﮋوﻫﺶ ﺑﺎ ﻫﺪف ﭘﯿﺶ ﺑﯿﻨﯽ ﻋﻤﻠﮑﺮد ﮐﺎرﮐﻨﺎن ﺑﺎﻧﮏ ﺗﺠﺎرت ﺑﺮ اﺳﺎس ﮐﯿﻔﯿﺖ زﻧﺪﮔﯽ ﮐﺎري آﻧﺎن در ﺳﺎل 1395 ﺻﻮرت ﮔﺮﻓﺖ. ﭘﮋوﻫﺶ ﺣﺎﺿﺮ ﺑﺮ ﻣﺒﻨﺎي ﻫﺪف از ﻧﻮع ﮐﺎرﺑﺮدي و از ﺣﯿﺚ روش ﺑﺪﺳﺖ آوردن دادهﻫﺎ از ﻧﻮع ﺗﻮﺻﯿﻔﯽ و از ﻧﻈﺮ ﺷﯿﻮه اﺟﺮا ﻤﺒﺴﺘﮕﯽ اﺳﺖ. ﺟﺎﻣﻌﻪ آﻣﺎري ﭘﮋوﻫﺶ ﺣﺎﺿﺮ را ﮐﻠﯿﻪ ﮐﺎرﮐﻨﺎن زن و ﻣﺮد ﺑﺎﻧﮏ ﺗﺠﺎرت ﺗﺸﮑﯿﻞ ﻣﯽدﻫﻨﺪ ﮐﻪ ﻣﺸﺘﻤﻞ ﺑﺮ 200 ﻧﻔﺮ ﺴﺘﻨﺪﮐﻪ از اﯾﻦ ﺗﻌﺪاد 114 ﻧﻔﺮ ﻣﺮد و 86 ﻧﻔﺮ زن اﺳﺖ ﮐﻪ ﺑﺎ اﺳﺘﻔﺎده از روش ﻧﻤﻮﻧﻪﮔﯿﺮي ﻃﺒﻘﻪاي ﻧﺴﺒﯽ زن و ﻣﺮد و ﺑﺎ اﺳﺘﻔﺎده از ﻓﺮﻣﻮل ﮐﻮﮐﺮان، ﻧﻤﻮﻧﻪاي ﺑﻪ اﻧﺪازه 132 ﻧﻔﺮ اﻧﺘﺨﺎب و ﭘﺮﺳﺸﻨﺎﻣﻪ در اﺧﺘﯿﺎر آنﻫﺎ ﻗﺮار ﮔﺮﻓﺖ. روش ﺟﻤﻊآوري دادهﻫﺎ ﺑﺮ اﺳﺎس ﭘﺮﺳﺸﻨﺎﻣﻪ ﻫﺎي اﺳﺘﺎﻧﺪارد اﻧﺠﺎم ﮔﺮﻓﺖ. ﺗﺠﺰﯾﻪ و ﺗﺤﻠﯿﻞ اﻃﻼﻋﺎت ﺑﺪﺳﺖ آﻣﺪه از اﺟﺮاي ﭘﺮﺳﺸﻨﺎﻣﻪﻫﺎ از ﻃﺮﯾﻖ ﻧﺮم اﻓﺰار 21 SPSS در دو ﺑﺨﺶ ﺗﻮﺻﯿﻔﯽ )ﻣﯿﺎﻧﮕﯿﻦ، وارﯾﺎﻧﺲ، اﻧﺤﺮاف ﻣﻌﯿﺎر، ﺟﺪاول ﺗﻮزﯾﻊ ﻓﺮاواﻧﯽ و ﻧﻤﻮدارﻫﺎ و اﺳﺘﻨﺒﺎﻃﯽ ﻫﻤﺒﺴﺘﮕﯽ رﮔﺮﺳﯿﻮن اﻧﺠﺎم ﭘﺬﯾﺮﻓﺖ. ﻧﺘﺎﯾﺞ ﺗﺤﻘﯿﻖ ﻧﺸﺎن داد ﮐﻪ ﮐﯿﻔﯿﺖ زﻧﺪﮔﯽ ﮐﺎري و اﺑﻌﺎد آن ﺑﺮ ﻋﻤﻠﮑﺮد ﮐﺎرﮐﻨﺎن ﺑﺎﻧﮏ ﺗﺠﺎرت ﺗﺄﺛﯿﺮ دارد.

This study was aimed to predicting the Tejarat Bank staff’ performance based on their work life quality. The study based on aim was applied research, in term of gathering data was descriptive and in term of implementation was correlation. The statistical population included all Tejart bank staffs (200 persons) which of them 114 persons were male and 84 persons were female. By using stratified sampling 132 persons were selected as sample. Then questionnaire contributed between participations. Data gathering was based on standard questionnaire. For data analysis SPSS 21 software in two section was used: 1. descriptive (mean, variance, standard deviation, charts and table of frequency), 2. inferential (regression and correlation). The results showed that work life quality and its aspects has impact on Tejarat Bank staff performance.